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Online Appointments

Please do NOT book an appointment online for the following:

  • Minor surgery
  • Coils and implants
  • Medicals (eg. Taxi, HGV)
  • 6 week checks
  • Newborn checks
  • Or if you require a translator

If you are unsure or require an appointment for one of the above please telephone reception on 01295 225533 and they will book the appointment for you with the necessary time allocation.

Test Results

Whenever possible, test results will be discussed with you after a test has taken place. If it is not possible to discuss test results with you immediately, for example if a blood sample has to be sent off to the laboratory for analysis, your clinician will explain when you will receive these results. If asked to ring for the results, please contact the surgery after 11:00 and ask to speak to the medical secretary. She will either be able to give you your results or she will book a telephone appointment for you with the clinician or ask you to make an appointment.

Our receptionists are not medically trained and can provide information that the doctor has approved so please be patient and do not press them for further information as they will not be authorized to give it.

Generally speaking: - Most blood test results are available within five working days (i.e. not including Saturday and Sundays)

- Most X-ray results are available within a month

- Cervical smear tests are posted directly to the patient within eight weeks

Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.

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