Registered patients can book an appointment with a GP or a nurse generally up to three months in advance. We have some appointments reserved for booking 48 hours in advance, and for more urgent problems we reserve some appointments for booking on the day. If you are asking for an appointment on the day, the receptionist may ask you the nature of the problem to make sure that these urgent appointments are appropriately filled. Our receptionists are part of the team looking after you, and they are bound by the same rules of confidentiality as the clinical staff, and can be trusted with confidential medical information.
Our surgery hours are 08:00 to 18:30 & appointments are available to book from 08:10 to 18:30.
We use an SMS text service to remind patients of the date of their appointment, which helps to cut down on the number of patients who fail to turn up. Please make sure the reception staff have your up to date mobile number and address details so that we can contact you when we need to.
For continuity of care, you are encouraged to consult with the same GP although you are registered with the practice rather than with one particular GP. You have the choice of consulting with whichever GP, but if you specify a GP then you may have to wait longer for your appointment.
We have regular and permanent GPs as listed below. Their regular consulting times are as follows, although these can occasionally change to accommodate training and other absences:
- Dr Becky Cameron: Wednesdays and Thursdays and one Sunday per month
- Dr Katrina Darker: one weekend per month
- Dr Marlett Smit: Mondays and Tuesdays, two weekends per month
We have occasional locums to cover annual and study leave, but the permanent GPs above are responsible for the registered patient’s long-term care.
You may wish to have someone present with you during your consultation or treatment. This person is known as a chaperone. A chaperone may be a member of staff or a person of your choosing and must be over the age of 18. Please inform us when making an appointment if you would like a chaperone to be present at your consultation.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.